Our products are shipped via UPS standard ground delivery. US Postal Service is also available if UPS is not convenient. Expedited UPS shipping is available if you have more immediate needs. If you need to have your order in your hands by a certain date (in time for an up-coming tournament, birthday, etc.) please indicate that date in "special instructions" section of the on-line shopping cart.
Please make certain that your contact info is current and please also indicate of you prefer a phone call or e-mail if we have questions about your order (we don't want to spoil the surprise of a gift by leaving you a message on your home answering machine where anyone can hear it...).
Here is an estimated shipping cost chart for UPS/USPS ground service:
$0.00 to $75.00 = $10.00
$75.01 to $99.00 = 15%
$99.01 to $199.00 = 12%
$199.01 to $399.00 = 10%
$399.01 to $599.00 = 7%
$599.01 and up = 5%
For 3-Day shipping x 2, for 2-Day shipping x 3, for Next Day shipping, please call/e-mail for details.
The above chart is for estimated shipping costs. If the shipping and handling costs are less than the estimate, we'll charge you less; if it exceeds by more than $5.00, we'll hold the shipment until we can get an OK from you.
Shipping charges vary by geographic region, weight, cost, and size of the shipment, which is why we can only give you an estimate for the on-line orders.
If you need to have something sent by 3-Day, 2-Day, or Next Day shipping, please make sure we can contact you during the hours of 10 am to 4 pm Monday-Saturday in case we cannot fulfill your order. Expedited shipping times are for "time in transit" only. Contact us if you have an immediate equipment need.
Returns for exchange, store credit, or refund must be made within 30 days. All items must be returned in "new and unused" condition in the original packaging. Please indicate in an enclosed note what you would like us to do (exchange for a different size or a different item, return for store credit, return for refund) and provide a copy of your original invoice. If you do not have a copy, please provide the original name that the order was placed under so we can locate the order in our files. You will have to pay the shipping costs to return the items to us, however we will pay the shipping costs to get the new/exchanged items back to you. Items returned for refund may be subject to a 10% restocking fee. There are no returns allowed on special order items for any reason.
Any item that you deem to be defective in workmanship or materials can be returned to us at your expense for inspection. After inspection of the item, we will determine whether there was a defect and then replace or repair the item at our discretion. Shipping costs to return repaired/replaced items to you will be borne by Victory Fencing Gear.